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Jamie Mcloughlin

가입한 날짜: 2023년 11월 03일

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마지막 활동: 2024년 7월 08일

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님의 최근 활동 Jamie Mcloughlin

Jamie Mcloughlin님이 에 게시물을 만듦

게시물 Q&A - Tickets and email

We have an end user in the system that emails in Voicemails but it keeps getting marked as spam and suspended they are on the Allow list in the admin center but keep getting periodically marked as suspended. is there another way to ensure that this user/domain is never set as suspended/spam?

 

Thanks

2024년 7월 08일에 게시됨 · Jamie Mcloughlin

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Jamie Mcloughlin님이 에 게시물을 만듦

게시물 Q&A - Talk and text

Hi, I'm working for a company that deals with calls from different countries in the EU, we have Customer support staff who can all speak different languages. 

 

I'm looking for information about how to route calls based on customer language and customer support agent languages spoken.

Can we route calls based on incoming dialing code e.g. +44 routes to English speaking customer support agents? 

2023년 11월 03일에 게시됨 · Jamie Mcloughlin

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