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Ron Shaw

가입한 날짜: 2024년 10월 08일

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마지막 활동: 2025년 2월 19일

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댓글General questions and issues about tickets

This is a fail on the product. You really ought to offer sound or popup notifications to your customers, rather than forcing us to have to go a third party.  This should be a basic feature and shame on you for letting this go unaddressed for what looks like about 4 years based on the comments. 

I am a new customer and I have to say it is troubling to see something this important to support agents being able to taks manage and do their jobs effectively has gone unaddressed. 

 

댓글 보기 · 2024년 12월 23일에 게시됨 · Ron Shaw

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댓글Zendesk messaging

Having troubles with the bots updating. It looks like they are either skipping Ask for Detail questions or the cache for this is stuck on an older version.  Any suggestions on how to get that correct?

댓글 보기 · 2024년 10월 15일에 편집됨 · Ron Shaw

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