Debbie Bobby
-
총 활동 수53
-
마지막 활동
-
회원 가입일:
-
내가 팔로우하는 사용자 수0명
-
나를 팔로우하는 사용자 수0명
-
투표 수35
-
수신 설정 수13
활동 개요
Debbie Bobby님의 최근 활동-
Debbie Bobby님이 에 댓글을 입력함
Definitely add my vote for the ability to add an image to macros - it's badly needed!
-
Debbie Bobby님이 에 댓글을 입력함
The automatic solving of tickets within some timeline arbitrarily set by Zendesk is a problem for Zendesk customers and a practice they should discontinue for all the reasons above. But beyond tha...
-
Debbie Bobby님이 에 댓글을 입력함
Zendesk for Plus customers feel the same way - we're not on a free version and this is very basic functionality that radically affects our ability to create an efficient workflow. When, Zendesk??
-
Debbie Bobby님이 에 댓글을 입력함
The reorder field was just pointed out by Zendesk, so my issue above regarding the ability to reorder non-system fields is resolved. Thanks.
-
Debbie Bobby님이 에 댓글을 입력함
Interesting. In the thread below, a Zendesk product manager indicates you *can* reorder ticket fields in the agent view - just not system fields. I'm not finding that to be true. https://support...