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Yunen Yeo

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    Yunen Yeo님이 에 댓글을 입력함

    Hi Zahara,  You can find the list of endpoints here: https://aws-mobile-hub.s3.amazonaws.com/connectors-saas-provider-api-reference/zendesk/latest.html Thank you for your detailed explanation of th...

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    Yunen Yeo님이 에 댓글을 입력함

    Hi Zahra, Thank you for your question. The connector between Zendesk and Amazon Lex is for the Support product for the time being, and we will look to work on having chat data in the future. Would ...

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    Yunen Yeo님이 에 댓글을 입력함

    Hi Mike, Thanks for your question. This shouldn't be the case and I have created a ticket on your behalf for our support staff to help you dig into why this is happening for you.    

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    Yunen Yeo님이 에 댓글을 입력함

    Hi Mark & Brennan Thank you for your feedback. We have no plans to update these notifications for the time being, but will keep your feedback in mind as we plan for the next quarters.  

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    Yunen Yeo님이 에 댓글을 입력함

    Hi Gustavo, If you are using the Zendesk chat on mobile apps, you should really consider using our mobile SDK: https://chat.zendesk.com/hc/en-us/articles/213911768-Introducing-the-Mobile-Chat-SDK. ...

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    Yunen Yeo님이 에 댓글을 입력함

    Hi Jennifer, Apologies for the missing article. Let me reach out to our docs team and get back to you on the new link for the article.

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    Yunen Yeo님이 에 댓글을 입력함

    Hi Tiu, You can change this text in triggers > Chat Rescuer. This text is fired as an automated trigger, and you can set up different type of messages or triggers based on your needs. Hope that hel...

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    Yunen Yeo님이 에 댓글을 입력함

    Hi Ian, You can use this link, replace with your account key to open a popout chat window:http://v2.zopim.com/widget/livechat.html?key=<ACCOUNT_KEY>   Note that each link will open a new chat sessi...

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    Yunen Yeo님이 에 댓글을 입력함

    Hi Jamie, Good idea on an article on how to test triggers. Let me speak to my content team and see if they can whip something up!

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    Yunen Yeo님이 에 댓글을 입력함

    Hi Jamie, The 2 regex examples you gave above should work. In order to ensure the integrity of our triggers, we actually do not fire events if a page refresh on the same page URL happens. This make...