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דורין אברבך

가입한 날짜: 2024년 5월 09일

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마지막 활동: 2025년 2월 13일

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דורין אברבך님이 에 댓글을 입력함

댓글Using legacy AI agent functionality

Hey Rob Stack ,

Can you check the article please?

It seems some images are missing (E-commerce section for example)

댓글 보기 · 2025년 2월 12일에 편집됨 · דורין אברבך

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דורין אברבך님이 에 게시물을 만듦

게시물 Feedback - Ticketing system (Support)

Hi,

 

Currently, we are receiving customer comments on Instagram regarding stories and messages sent via direct. Unfortunately, we cannot see which content the customer is responding to, which can create a gap in understanding between representatives and customers.

 

We believe it is crucial to display the information about the specific story the customer has responded to, so that representatives can provide appropriate and accurate responses. This enhancement would greatly improve our service experience.

2024년 9월 19일에 게시됨 · דורין אברבך

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댓글Using Built by Zendesk apps

Hi, 

In the last few days we noticed that when we publish a new message sometimes it doesn't get to our agents. What could be the reason? I saw you didn't make any changes since May 2024 so I can't understand the reason for this behavior. 

댓글 보기 · 2024년 7월 10일에 게시됨 · דורין אברבך

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댓글Using legacy AI agent functionality

Hey, https://support.zendesk.com/hc/en-us/articles/4572971586586/comments/4614301298458 is there any updates? 
about getting information from the user in order to use their input as parameters in API request

댓글 보기 · 2024년 5월 12일에 게시됨 · דורין אברבך

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