Kristin Bouveng
Client Services Manager EMEA
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Kristin Bouveng님이 에 댓글을 입력함
@Zendesk - no reply in quite a while. Can you give any indication on whether this is on the roadmap at all?
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Would it be possible to have a little more insight into the plans around this?It's been 4+ years and very little info apart from 'we really want to do this'. If part of a larger project around view...
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Couldn't agree more on the above. To add to the request, it would also be very useful to make views (and macros) available to several agents, regardless of which groups they are in.
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Kristin Bouveng님이 에 게시물을 만듦
Restriction on individual tickets or groups
Hi Zendesk Product Team, I would like to see a function whereby you can set limited access to specific tickets and/or groups, so that only selected agents or admins have access to the specific tick...