Rich Warren

1. Guide
2. ...
3. Using the knowledge base in Help Center
4. Organizing knowledge base content in categories and sections

I just recently switched to the Copenhagen theme and I no longer see the ability to delete articles when editing them. Has this been replaced by "archive article"? Please advise. Thanks.

• 댓글 보기
• Rich Warren
• 만든 시간 2017년 01월 11일 20:31
• 2표

1. 커뮤니티
2. Feedback on Guide
3. [COMPLETED] Allow control of the order of comments for end users

+1 - This would make life much easier for our end users and our support staff.  It's confusing when an end user checks on tickets to find that the oldest comment is listed on top.  Most think that ...

• 댓글 보기
• Rich Warren
• 만든 시간 2015년 06월 10일 21:19
• 1표

1. 커뮤니티
2. User Tips & Tricks
3. Change text for "My Activities" in HC

@Andrea - Disregard my last comment.

• 댓글 보기
• Rich Warren
• 만든 시간 2014년 03월 31일 15:00
• 0표

1. 커뮤니티
2. User Tips & Tricks
3. Change text for "My Activities" in HC

@Andrea - How did you add the "Submit A Request" link next to the "See My Requests" link?

• 댓글 보기
• Rich Warren
• 만든 시간 2014년 03월 31일 14:34
• 0표