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John Tolle

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    John Tolle님이 에 게시물을 만듦

    Current Year in Footer of Help Center Page

    On a Help Center page footer (https://developer.zendesk.com/apps/docs/help-center-templates/footer_page), I would love to use the date helper (https://developer.zendesk.com/apps/docs/help-center-te...

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    John Tolle님이 에 댓글을 입력함

    How's that backlog looking?  If this issue hasn't gotten a raised priority, we will soon be forced to consider different support systems (moving away from Zendesk).

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    John Tolle님이 에 댓글을 입력함

    Thanks, Daragh, for the suggestions.  I stopped using bookmarks years ago because it made my memory lazy and I bookmarked so many sites that the bookmarks because worthless (finding the right bookm...

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    John Tolle님이 에 댓글을 입력함

    That's a good suggestion Daragh, but only works if you're logging in from your own computer.  I realize that seems like a copout, but I should be able to login and have the site recognize what I wa...

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    John Tolle님이 에 댓글을 입력함

    Nicole, it's nice to see that someone at your level has gotten involved, but it's disappointing that it won't even be addressed this year, and who knows when/if it will get into a sprint next year....

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    John Tolle님이 에 댓글을 입력함

    TL;DR: End-users cannot have sufficient privileges to access attachments across all organizations.  Attachments should be properly imported as native Jira attachments when linking to Jira issues. T...

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    John Tolle님이 에 댓글을 입력함

    You're welcome.  I had to reply because that stuff drove me nuts a while ago and it took me long enough to figure it out (don't laugh) that I didn't want anyone else to painfully stumble through it...

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    John Tolle님이 에 댓글을 입력함

    Annoyingly, GoodData can only send reports as e-mail to registered real users of Zendesk (and end users don't count.)  Luckily, you can send Dashboards via e-mail (only as attached PDFs, unfortunat...

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    John Tolle님이 에 댓글을 입력함

    Short version: Just stick with manually changing the column width. Numbers are always right-justified (which is pretty standard) and I don't see any way to choose any other kind of justification or...

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    John Tolle님이 에 댓글을 입력함

    You're welcome, @Jennifer!  Sometimes it pays to just keep throwing darts... eventually one finally makes it to the dart board.  :)