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Marat Zabelinskiy

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    Marat Zabelinskiy님이 에 댓글을 입력함

    Hi Jessie, we'll experiment. Thank you

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    Marat Zabelinskiy님이 에 댓글을 입력함

    Hi Jessie In my frustration, I forgot to thank you for the help. To answer your question, it depends. We use Zendesk extensively for private message conversations and occasionally respond to page...

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    Marat Zabelinskiy님이 에 댓글을 입력함

    Jessie It's either stop notifying those seeking help that their inquiry was received OR send a support request acknowledgement email to someone who happens to tag our page anywhere ELSE on Faceb...

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    Marat Zabelinskiy님이 에 게시물을 만듦

    Facebook mention integration

    When we integrated Zendesk with our Facebook Page, I expected the following: When someone posts on our Wall, the post becomes a ticket.  Any consequent comments to the post, are ticket updates. ...