Kelli Swygert
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Kelli Swygert님의 최근 활동-
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If it can only be one way or the other, I would vote for end-user time. In house, our agents can and do convert when setting up appointments to remotely connect with customers, or any other end-use...
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Totally agree with Daniel.
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I completely agree with Rossel. It's very confusing for both the agent and the end user. If the time cannot display the time zone of the recipient, then it should be removed completely.
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Thank you for adding this. I wish that this would become a feature Zendesk could incorporate. Manually updating a new sitemap is time consuming...
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Any new information about read-only custom user fields? We're encountering the same issue.
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I agree on the feature being a must. @Primoz Cigler Would you be able to write an in-depth tutorial on how to implement your workaround? Totally grateful!
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Being able to see what the end-user is typing does allow the agent to get a quicker idea of what questions/answers they are trying to convey. It speeds up the chat quite a bit.
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What about floating the text around images? I've tried using css float function but it's not working. When in the source code I also noticed that it forces the image inside a paragraph tag. Why?