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Austin Villanueva

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    Austin Villanueva님이 에 댓글을 입력함

    Hi  I'm not sure if it is the right place to ask but it is quite hard to see information about staff member role. So regarding staff member, is there an available API calls for staff member role? s...

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    Austin Villanueva님이 에 댓글을 입력함

    Hi Zendesk, I have a question. I'm currently developing an integration in our system and we are using it to open zendesk pages but unfortunately I didn't notice that browser support for agent is no...

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    Austin Villanueva님이 에 댓글을 입력함

    Hi, Is there any update if url search is in a roadmap for future update? I tried the chrome plugin that Benjamin developed but it would be nice if there will be a standard way of doing a search. Us...

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    Austin Villanueva님이 에 댓글을 입력함

    Hi Benjamin Hudgens,  I tried using the same url you mentioned in the extension like "https://$example.zendesk.com/agent/search/1?query=" and replace it with our domain and add simple query but it ...

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    Austin Villanueva님이 에 댓글을 입력함

    Hi Patrick, Thanks for the response. I understand that Zendesk made a lot of change but is there any way in the future that this feature will be available also?  Also the search api, I don't think ...

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    Austin Villanueva님이 에 댓글을 입력함

    Hi Jessie and Nicole, I just wanted to ask if it is possible to pass the keyword search in the url? so that when agent opens the page the search bar is already prepolutated with the keyword search ...

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    Austin Villanueva님이 에 댓글을 입력함

    Hi,  I just wanna ask if there is a way that I can pass a keyword string in the url for the new zendesk url? because in the previous version it is possible to pass a keyword because we are using it...

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    Austin Villanueva님이 에 댓글을 입력함

    Hi everyone,  I just wanna ask if there is a way that I can use this search with Zendesk Application Framework v2? like for example, I will pass a string for my app and then this zendesk search wil...

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    Austin Villanueva님이 에 댓글을 입력함

    Hi everyone, is there any update about this? We are also interested on doing an integration with click to dial without using the Zendesk Talk if possible. Any ideas?