Criação e edição de modelos de email

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2 Comentários

  • Leonardo Silva

    Não está habilitado pra mim modelo de e-mail>>modelo HTML

    Como habilitar essa opção?

    0
  • Katie Dougherty
    Zendesk Community Team

    Hi Leonardo,

    I apologize for responding in English, but I would like to clarify that Zendesk Sell does not support HTML formatting at this time. 

    However, our email template feature is available with basic text formatting on our Professional Plan and above. Please see the article, Creating and editing email templates, for more information on this feature.

    I will be sure to pass your feedback to our Product Team so that this functionality can hopefully be added to Sell! 

    Thank you for reaching out! 

    0

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