Aplicativo Controle de horas: as métricas que você precisa medir

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6 Comentários

  • Dave Dyson
    Hi Yasmany,
     
    Unfortunately, it's not possible to track agent hours before the time tracking app is installed, because the time is only tracked once the app is installed.
    1
  • CIBELLE CRISTINA DOMINGUES ESTEVES

    Olá;

    Consigo buscar essas métricas também através de API?

    Obrigada;

     

    0
  • Yasmany Campos

    Thank you so much

    0
  • Dave Dyson
    Glad to help, Yasmany.
    0
  • Veridiane V.

    É possível medir as interações de um agente no ticket se a tratativa durou menos que 1 minuto? 

    0
  • Yasmany Campos
    Is it possible to obtain the hours by agents before adding the time control application?
    0

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