Callback feature - second number request to be modifiable
ConcluídaThe Callback feature gives the possibility to record your own greeting - and we were happy about it, as we wanted to do it in several languages for our multilingual support.
However the message asking for a "second number to call back" is in English only and can't be modified, therefore it's pointless to have a callback request speaking a mix of languages.
Can you make this message bit modifiable or even give the chance to skip it?
Cheers
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Comentário oficial
Hello!
Happy to say that Callback from Queue now supports over 20 different languages. Check out the announcement here!
Thanks, Caroline
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Hi Elena,
You're right that the dynamic messages that come after you've gone into the callback flow are just available in English right now. You're not alone in wanting to either record your own set of messages here, nor in your want to be able to support multiple languages. This is something that we really want to improve as well; at this time it's not on the roadmap but rest assured it's something that we're aware of.
Cheers,
Caroline
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