want to stop welcome emails for certain type of users (which belongs to certain insurance companies).
Zendesk Support suggested that we can stop email using "Anybody can submit tickets" functionality , however I have some queries regarding this option.
Would this option block email when
1. user is created by call and phone number is associated with an user of insurance company , which has email address that has whitelisted domain.
2. User created by Agent and user email address that has whitelisted domain.
3. User created by any other channel having email address of whitelisted domain of insurance company.
Hope I able describe the problem
Por favor, entrar para comentar.