We have two active Ticket Forms in our Zendesk account. One of them is our Default Ticket form, and the other is a Form we added to be used for a specific marketing promotion through the web widget.
In our Guide, customers are able to choose between both forms when submitting a ticket, and don't want them to be able to choose at all. I only want them to have access to the Default form.
Is there a way to scope the Requests page to only one form?
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