How to Integrate zendesk on a Blog website?

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3 Comentários

  • Nicole S.
    Zendesk Community Team

    Hi Amelia - 

    It depends what exactly you want to use Zendesk for, but a good place to start might be to review this article: 

    Adding the Chat widget to your website

    For information on our plans and pricing, see: https://www.zendesk.com/pricing/#everyone

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  • Justin searls

    I'm trying to get a better understanding of what zendesk is used for

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  • Brandon Tidd
    Community Moderator

    Hi Amelia Belli & Justin searls!

    Zendesk is a customer service ticketing platform that allows you to connect with your customers where they are, with capabilities to connect via email, phone, chat, knowledge and even social messaging (and then report on that data to track your progress over time)! 

    While you do need at least a basic subscription to get started, Zendesk can scale to meet the needs of the smallest startups to enormous enterprises.  Although it's pretty easy to configure out of the box, it can become a lot more powerful through enhanced customization & leveraging the API.

    Amelia Belli - This article might help you integrate a dynamic FAQ Guide / Help Center into your existing website seamlessly.

    Zendesk is used by more than 170,000 customers worldwide and is best in class for Customer Support.  Hope this helps!

    Brandon Tidd
    729 Solutions

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