Currently, the only options available to community members for notifications are:
- New Posts
- New Posts and Comments
In many cases, the New Posts option will be really, really annoying for members on a busy topic - so they end up unsubscribing.
Can we add the option for a weekly digest. Salesforce do this really well, you get a once weekly email (the send time of which can be customised) highlighting the most popular / engaged activity in that topic this week.
It would also be excellent to go above and beyond to automate the sending of a community newsletter to members - doing the same thing as the weekly digest, but for all topics, should the member choose to sign up to it.
Por favor, entrar para comentar.