Average trend vs monthly breakdown

3 Comentários

  • Graeme Carmichael
    Community Moderator

    Vlandimir

    You can add a trend line to a column Chart Configuration>Trend Line, then choose the Linear option. 

    Or use  the new aggregate functions. For that to work you need some high level attribute to calculate your overall figure- such as ticket group or brand.

    Add your new metric to your query, then click it and select the Dual option.

    So you will have something like this:

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  • Vladimir Petrushenka

    Thanks for this Graeme Carmichael 

     

    I'm not sure I understand the 'brand' bit. I've tried to set up a query following the example from the article that you've shared, but can't get it working. I've asked the question there, hopefully will hear back. 

    0
  • Graeme Carmichael
    Community Moderator

    Vladimir

    Perhaps there is a better way of doing it. But the aggregate function needs a second parameter. You could use ticket group instead if you are showing your satisfaction rating per team. 

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