Explore Report Downloading Failed!

1 Comentários

  • Cheeny Aban
    Zendesk Customer Advocate

    Hi BIMOL CHANDRA DAS,

    The Download failed error can occur when exporting a large query. Upon exporting your query as an Excel or CSV file, the export service reloads the query in the backend to extract the raw data. If the query contains a large amount of data it will cause the export service to timeout during the process and result in a failure.

    This can be resolved by narrowing down the scope of the query, such as adding a date filter over a smaller timespan or filtering on additional attributes.

     

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