Display guide activity of all users - not just those who are logged in

3 Comentários

  • Comentário oficial
    Tim McLean
    Zendesk Product Manager

    Thank you Lisa, expanding Guide activity to actions performed while the user is logged out is definitely on our radar. I do not have an ETA on when this will be available but I have recorded your feedback.



  • Takao Tatematsu / 立松 貴央

    Hello Tim. Do you have any update on this matter?
    Tracking customers who are not logged in is very important to us as well.

  • Tim McLean
    Zendesk Product Manager

    Thanks, Takao Tatematsu / 立松 貴央 for your feedback. 

    This initiative is tentatively on our 2022 roadmap, we cannot give any more certainty than that right now but it is safe to say this area is still a focus for Zendesk. 




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