At the moment, and I'm not sure if this is because the user was not logged in or not, we can only see that they viewed a HC article - not which one or any other info related to it.
We'd need to see:
- article viewed (a link would be preferable)
- how long they spent on the article
- an overview of the user's most viewed article/s
- how they arrived at that article
- any search terms they entered before viewing the article
Por favor, entrar para comentar.