Install a survey in Help Center

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2 Comentários

  • Graeme Carmichael
    Community Moderator

    Laura

    If you use an on line form editor such as Wufoo or 123 Contact forms, you can create the content on the form editor using easy drag and drop tools. The form editor will provide code that you can then embed within your Zendesk Help Centre article.

    To do this, within your Help Centre General Settings, you must check the 'Display Unsafe Content' in the security setting. Then in the article, use the source code editor to paste the code from your form application.

    The great thing about this approach is that you can edit your forms to enhance or correct them and any edits are instantly reflected in your Help Centre as the embedded code points to your form application rather than being a copy of your form.

    Your form application will be able to send you and/or your client a copy of the form content.

    On line form makers are not too expensive. The charges vary primarily on the volume of forms per month.

    Good luck in your new post!

     

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  • Laura Armstrong

    Thank you! That is exactly the type of thing I was looking for. Works great!

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