• Jessie Schutz

  • 3 de março de 2015 17:29

  Zendesk team member

  Hi Avner!

  I see you've submitted a support request about this as well. 

  For Plus and Enterprise customers, you can set a user's time zone from their User Profile. You can find more information about this here: Offer support in multiple time zones

  Please let me know if you have any other questions!

• Candace Alexandres

  • 19 de outubro de 2017 17:30

  I'm trying to find out how users can set their own time zone. It looks like the article mentioned above is no longer live. 

• Nicole S.

  • 19 de outubro de 2017 17:54

  Zendesk Community Team

  Hey Candace - 

  Sorry about that. Check out this article on time zone settings, and let us know if that answers your question. 

• Candace Alexandres

  • 19 de outubro de 2017 18:01
  • Editado

  Thanks @Nicole! This does help. I'm just surprised that there is no way to allow end users to specify their time zone themselves. I would have expected this to be available as an editable field in their Guide user profile. 

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