User Time Zone


4 Comentários

  • Jessie Schutz
    Zendesk team member

    Hi Avner!

    I see you've submitted a support request about this as well. 

    For Plus and Enterprise customers, you can set a user's time zone from their User Profile. You can find more information about this here: Offer support in multiple time zones

    Please let me know if you have any other questions!

  • Candace Alexandres

    I'm trying to find out how users can set their own time zone. It looks like the article mentioned above is no longer live. 

  • Nicole Saunders
    Zendesk Community Team

    Hey Candace - 

    Sorry about that. Check out this article on time zone settings, and let us know if that answers your question. 

  • Candace Alexandres

    Thanks @Nicole! This does help. I'm just surprised that there is no way to allow end users to specify their time zone themselves. I would have expected this to be available as an editable field in their Guide user profile. 


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