With the delay in reporting, I wanted to know how far behind the reports were at a glance. There are probably a bunch of ways to do this, and perhaps better than I did, but I got it working more or less. **WHAT:** - select max(Ticket updated at hour) (Metric format: ##00\:\0\0 JST) _(replace JST with your timezone)_ **HOW: ** _Empty_ **FILTER:** 1. Top **1 Ticket Id** by **max(Ticket Id) ** **max(Ticket Id)** is a metric that needs to be made (in **HOW**, but don't check the box - we just want to use it in **FILTER**) With this, we can do this: http://i.imgur.com/dRuTzwa.png
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