I know you are always working hard to improve and optimize your workflows in Zendesk. What big or small tweaks have you made lately in your Zendesk that have improved your life (and your agents lives too!)?
Did you install a new app? Did you set up a trigger to automate a process? Did you reorganize your macros? Did you turn on a new feature?
We want to know:** What have you done lately!?** I'm sure others could learn from you. Please share your little gems with us!
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