Help Centre Top Menu
RespondidaHi,
I need some help with the Help centre top Menu.
At the moment, because you cannot customise the login page in zendesk, the company logo on the login page is the same as the home page , which is fine, but the problem is on the home page, we have blue as the background of the header and I uploaded a logo with similar background so it merges with the background
Wheraas on the login page, the background is white and the logo background is blue. Does anyone know how can I fix that.
One option is to make the header background white, and uploading a logo with the white backgeound, but my company then want the top navigation menu to be with the blue background. A
Any help would be highly appreciated. Screenshots of both the home page and login page attached.
-
@Varun - Use your logo with the white background for your login page and then hardcode your logo for your Help Center.
Upload your blue logo to the Assets area.
Remove the {{logo}} from the header page and replace it with:
<a class="navbar-brand" href="/hc/en-us"> <img src="/hc/URL to your logo" alt="HelpCenter"></a>
You may need to add some CSS to get it to look correct.
-
Thanks @Wes
Worked brilliantly...much appreciated
-
@Varun - Glad I could assist.
-
Hello,
Being a newbie to coding, I am struggling on how to make this change. I trying to make the RTA logo be on the same header as the Carlos drop down button. Trying to design this page from help with the community and trial and error, for someone with no coding experience i think I'm doing well. But i think this is where my lack of understanding of the code structure is starting to come into play. Because of the community support i have learn so much.
Thank you in advance.
-
@Carlos - can you post the link to your Help Center. I need to see all the code.
-
Awesome Wes, thanks alot.
https://rtaautomation.zendesk.com/hc/en-us
-
@Carlos - If your help center is not live can you remove the login so that I can see it.
-
Sorry for the delay, trying to find how to disable login
-
@Wes
Finally got around to Zendesking, Still haven't found how to give you access.
-
@Wes
Finally got around to activating it. please let me know if you can't get in.
https://rtaautomation.zendesk.com/hc/en-us
Thanks again.
-
@Carlos - Looks like you logo is in your "Home Page". The logo code should be copies to the "Header" page and the <div class-"logo" code needs to go above the <div class="user-nav".
-
@Wes
Ya dude, you rock. thanks for your help.
-
@Carlos - No problem. Best of luck.
Publicação fechada para comentários.
13 Comentários