I would expect any market leading support desk software to be able to integrate with Github these days and if you look at this link on Github, you would think that Zendesk does. https://github.com/integrations#collaborate
We've been using an extension called TissueApp until recently that albeit very buggy, allowed us to accomplish that required integration.
Recently, the owners of the TissueApp extension decided to make some money at it and are now charging $30/mo for this service. The result of that change has led us to start looking at how to manage that added cost and the options include downgrading our current Zendesk plan, find an alternative way to integrate Zendesk with Github, or find another Support Desk service.
I'm contacting you to bring this to your attention. As I said, I would expect integration with Github to be an out of the box feature of any market leading Support Desk solution.
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