Prevent articles from showing in search

3 Comentários

  • Jessie Schutz
    Ações de comentário Permalink

    Hi Rosie!

    Do you want to restrict certain articles so they can only be seen by certain subsets of customers? You can restrict your Help Center content by section, so that only members of Organizations you specify, or users with labels you specify, can see the content of a section. You can find out more about Help Center restrictions here: Restricting Help Center access to signed-in end-users.

    Do you think that would work for you?

    0
  • Rosie
    Ações de comentário Permalink

    Hi Jessie, 

    Not exactly. So I have lets say, one article, that is in FAQs and 'payments' category, so its essentially duplicated.

    When I search, its bringing up both articles. I only want to show the one article. Can I change this?

    0
  • Jessie Schutz
    Ações de comentário Permalink

    Ah, I see.

    There isn't a way to restrict the search results natively, it but it's possible that some of our community members know some coding magic that might get the job done for you. Hopefully someone will weigh in soon!

    0

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