I already created a ticket, but was encouraged to add an entry to this forum as well, so here goes:
To add more structure to the way we write documentation, I would like the following options to be added to the article editor in Help Center:
1. The option to format text without having to change the HTML code manually.
The following tags are essential to our company:
- h1, h2, h3, ...
- pre / code
Having these formatting options will tremendously improve the ability for technical _and_ non-technical staff to create documentation that is uniform in style.
If you are afraid to make these options available to everybody for some reason, you could add a option that allows you to configure the editor in the help center settings.
Adding these options will also help people out that desire a markdown editor; if it is not possible to write in markdown, at least this will give you the same formatting options that markdown possesses.
2. The option to insert horizontal rules using a HR button
If you want to read more of my motivation, please look at my original ticket: https://support.zendesk.com/hc/en-us/requests/1707419
(off topic) Short tip: For formatting `<pre><code>` blocks I have amended our help center template to include HLJS. It will try to guess the syntax highlighting that should be used and is pretty good at it.
Por favor, entrar para comentar.