we are a small travel agency based in Bali, Indonesia and currently use Zendesk for customer service.
I was wondering if it would be possible to use Zendesk to manage our bookings as well?
We receive bookings for transport and activities by email and forward them to the provider and after that reconfirm the booking to the client.
Labels would be like this:
Payment labels would look like this:
Do you recommend using Zendesk for this purpose or do you have an app / integration to recommend that would help with that?
Can't wait for your replies! :) Thanks a lot in advance.
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