We have a large knowledge base with over 1000 articles. These are regularly reviewed to ensure that they are still current and accurate. We currently have to use a very large, complicated and python enabled spreadsheet to keep on track of which articles are next due for review.
It would be fantastic if there was functionality within Guide to set a review date/frequency on each article, that would generate a ticket similar to those created by the knowledge capture app when the review date came up. This would allow us to 'fire and forget' our articles, safe in the knowledge that they will be flagged for review at the right time.
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