Create dataset for end user behavior in Guide


3 Comentários

  • Patrick Bosmans
    Zendesk Customer Advocate

    The Explore team is looking to expand on the Guide datasets and offer more reporting options, (for example, they are looking right now at adding Team Publishing data in the near future), but a specific ETA these type of metrics is not something we can offer at this time.

  • Hope Matheson

    Hi @..., any chance you have any updates on this? It has been a few years and with the sunset of Insights, it would certainly be a good time to start pushing this data to Explore. 

    Thank you!

  • Brett Bowser
    Zendesk Community Team

    Hey Hope,

    We currently have a Guide Knowledge Base reporting early access program that I encourage you to sign up for. This will help you discover how many page views and votes that articles in your knowledge base are receiving.

    Let me know if you have any other questions!


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