Bulk export of chat exports only current screen. It doesn't export everything.
ConcluídaWhen selecting the chat history, you can't bulk export all the chats. Only the current page.
Steps to reproduce:
- Go to the chats window - "Action" button is NOT shown
- You must select all messages with the "All" checkbox in the top left of the chat table. Now the Action dropdown is shown
- Select "Export chat details"
- The resulting dialog only shows 30 items. I have almost 750 chats
Candidate Solutions:
- Have an Export ALL chats function
- Allow us to show ALL results, not just 30, then use the existing "Export chat details" function.
PSR is available to demonstrate the issue. For data privacy reasons, I won't post details in public.
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Once you select the checkbox, click on the underlined text before selecting the bulk action from the dropdown.
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