Attach images using chat shortcuts

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2 Comentários

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Morgan,

    Thanks for sharing your feedback, there is a similar thread about shortcuts and attachments here: https://chat.zendesk.com/hc/en-us/community/posts/115009598968-Add-attachments-to-chat-shortcuts-

    Currently, there are no immediate plans to offer attachments/images on shortcuts in the next 6 months. If/when that changes, we will let you know. Our recommendation now would be to link to publicly accessible files via a service like Dropbox or Google Drive.

    Thanks,
    Ramin

    0
  • Deise da Silva Batista

    Aproveitando, com o novo chat disponível na área de trabalho agente, as macros com imagem não aparecem corretamente para o cliente, pq?

    0

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