Only being able to view 1,000 bans


2 Comentários

  • Barry Schwartz

    Correction: we can NOT see beyond the last 1000 banned.

  • Ramin Shokrizadeh
    Zendesk Product Manager

    Hi Barry,

    Thanks for posting your feedback regarding the current pagination limitation of the banned visitor list.

    Currently, we are seeing mid-size to large enterprise customers hitting the page limits and we are looking into options but nothing is committed on the roadmap at the moment.

    If/when we are able to resolve this, we will update you on the thread here. In the mean time, you will need to use the REST API to delete the IP addresses beyond the 1k threshold. To make it easier, you can look at using this tool called Postman:

    It lets you easily use REST APIs with little hassle.




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