Invalid Authentication on Login on a single PC with chrome


1 Comentários

  • Dan Cooper
    Ações de comentário Permalink

    Hi John, 

    It sounds like you did just about all the browser troubleshooting you could and eventually it all worked.  The only other thing I can think of that I've seen come up is if you use a password manager like LastPass or 1Password.  I've seen scenarios (outside of Zendesk) where Chrome would replace what the password manager submitted with its own stored password.  This is problematic after a password change if Chrome doesn't store the new password as it may replace a good password with a bad password. 

    This may not be anything related to how you work, but it might be worth mentioning for someone else that lands on your post.

    I haven't seen this behavior with Zendesk, but I've seen the behavior with Chrome in other contexts.  Hopefully the reinstall for you keeps things working into the future. 


Por favor, entrar para comentar.

Powered by Zendesk