Sound notifications on open chats have been removed

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  • CC Lamby

    A big thanks to Zendesk's staff for rolling back this change. Sound notifications are really important for our team & this was a bit of a nightmare so it's a huge relief to be back to normal. Thank you so much for listening to our request & taking action on it. It is very much appreciated! I recommend Zendesk to everyone I speak to who's involved in social media type work as it is hands down the most user friendly & efficient program we use.

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