Feature Request: Query Folders


12 Comentários

  • Comentário oficial
    Renata Nikulina

    Hi everyone, 

    We have released a new feature called Query tagging. It allows you to tag queries, filter query library according to selected tag and organise your queries in folder-like fashion. For more information, please take a look at "Organizing your queries with tags" in this article: Working with queries 

  • Joan Ling

    I second this, it is very difficult to find queries/dashboards currently and not being able to see full query/dashboard titles makes it even more difficult.

  • Steven Hank


    As a workaround to this, I've had to resort to weird naming conventions so that I can find the things I made, which doesn't make for the best looking dashboards.

  • Julien Romanet

    +1 about this idea

  • Susan Maher

    Explore is lacking the option for the user to organize their reporting environment.  The more we work with it, the more difficult is to navigate through the mess.  I have now instituted naming conventions to be able to identify which department and who the reports belong to.  (other than the author).

  • Nicole Saunders
    Zendesk Community Team

    Thanks for your comment, Susan.

  • Vincent Dollet
    Zendesk Product Manager

    Dear all, apologies for the slow reply. We've recently released a number of improvements in the realm of query management. You can read more about these improvements in this announcement.

    We are also planning to introduce the possibility to "tag" queries, which would allow for flexible grouping. However I do not have an ETA for it just yet.

  • Pavel Tapilin

    +1 on this.

    >We are also planning to introduce the possibility to "tag" queries

    You can already "tag" queries by following the naming conventions and then using search. It would be nice to have folders for the list to be more like tree view or something similar.

  • V B



  • Sarah Ichord

    I'd like to add that I'd like the queries and the dashboards itself to be put into folders. Right now it is VERY busy with all of the metrics we need to build.

  • Eugene Orman
    Zendesk Product Manager

    Hi everyone, 

    Thank you for sharing your feedback. We are planning to introduce the possibility to "tag" queries, which will allow flexible query grouping by the end of the year. 

  • Nick Valderrama

    Reading the feedback sentiment in this thread, I think it's fair to say that we'd all appreciate Folders as an option for organizing queries. Yes, I agree that 'Tags' and 'Query Categories' help for some, but that still leaves a void for what a majority of us here have explicitly requested.

    And with the deprecation of Good Data/Insights in February, more users in all of our instances will start to use Explore moving forward and Folders is such a common term and function that everyone easily understands. 


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