Trigger TEXT Color

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5 Comentários

  • Brett - Community Manager
    Ações de comentário Permalink

    Hey Lance,

    Triggers will render HTML content so you could use the font color attribute to change the color of the text sent to the user. I would recommend taking a look at this external document from W3schools.com.

    HTML <font> color Attribute

    I hope this helps!

    0
  • Lance H. Harlan
    Ações de comentário Permalink

    I'll give that a go. Thanks Brett

    0
  • Brett - Community Manager
    Ações de comentário Permalink

    Happy to help Lance!

    0
  • Lance H. Harlan
    Ações de comentário Permalink

    No Luck. Here is the text in the trigger.

     

    <font color="red">

    Thank you for contacting xxxxxxxxxx.

    Your request (#{{ticket.id}}) has been received, and is being reviewed by our support staff. To review the status of the request and add additional comments, follow the link below:
    </font>
    http://{{ticket.url}}

    {{ticket.comments_formatted}}

     

    0
  • Brett - Community Manager
    Ações de comentário Permalink

    Hi Lance,

    I used this code instead in my trigger:

    You'll need to use the unformatted placeholder as HTML will not work with any of the formatted placeholders.

    Hope this helps!

    0

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