I have tried to set up a scheduled reports for some of our agents.
Basically, the "Assignee Activity"-tab from the out-of-the-box "Zendesk Support"-report is sufficient. So I have cloned that report, and removed all tabs except from the assignee activity.
Now for my question. How do I schedule this, so certain agents get a activity report for the prior month automatically sent to their e-mail the 1st. of every month?
Por favor, entrar para comentar.