Average Ticket Age Backlog Timeline (Not by ticket create)

1 Comentários

  • Chris H
    Ações de comentário Permalink

    Hello Mani,

     

    You can do this in Explore using a custom metric. I have created an example I will share the screenshots of it here with you. Here is the metric I created to get that age of tickets in days.

    Then I created the report like this.

    I hope this helps!

     

    Best,

    Chris H

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