Make the NULL value appear in queries...
Would someone be able to help me make the NULL value appear in the x axis of my queries? I havent been able to figure that out...
Thanks.
Randy
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Hi Randy! Can you share your query and what you're hoping to measure? Including zero or null values might be specific to your use case.
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Actually, I think my question has changed to, how do I make the "NULL" value appear as "No Response" in the x axis. See how Yes and No appear in the bar graph below? How dod I get NULL to appear? Or how do I get NULL to appear as No Response?
Metric: Solved Tickets (Count)Columns: Reoccurring Issue (from custom ticket form)
values are: Yes, No, NULL
Filters: Ticket Group (one group) and Ticket Solved Date (last week)
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Thanks for clarifying, Randy! It sounds like what would actually help is a renamed set. You can read how to update the name of attributes in this recipe. It's talking about a different attribute, but can be applied to your custom field the same way!
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