Is there any 'cc' placeholder on comment level?

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  • Brett - Community Manager
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    Hey Pascal, 

    I did some digging on my end and it doesn't look like there's a placeholder available that will capture the information you're looking for. You can find a full list of available placeholders here: Zendesk Support placeholders reference

    I can understand why a comment.email_cc_names placeholder would be useful so I'll be sure to pass this feedback along to the appropriate team. 

    I appreciate you taking the time to share this with us!

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