Trigger to set drop down field value based on value in numeric field

1 Comentários

  • Thomas de Silva

    Hi JoAnne Wells.

    It is not possible to check for the value in a numeric field in Triggers.


    What you could do is to replace the numeric field with a dropdown field containing the required number range in the dropdown like this:

    Then you can create a Trigger with the required field values under ANY condition and in actions add the correlated value in the drop-down text field like this:

    Let me know if this works for you. 


    #helpsome regards,
    Thomas de Silva
    Zendesk Consultant @


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