Discord Bot - Update on Bot issues and upcoming outage

5 Comentários

  • David Gillespie
    Zendesk Product Manager

    Follow up on the previous post:

    We were able to conduct a short outage today which we believe should clear the issue. Please let us know if your Discord Bot is still down and I can work with you to help get it back up and running.

    Thanks,

    David

    0
  • Josch Mercer

    its online now thanks <3 <3

    0
  • David Gillespie
    Zendesk Product Manager

    Great to hear! Thanks for letting us know Josch!

    0
  • Ed Ball

    Has anyone had the bot just stop responding to requests?

    It is still in the channel and shows as active. It will respond if i try and DM a request, but just typing /support it will give no answer and create no ticket. It does work fine with our test server however. Not sure what is causing this.

    0
  • David Gillespie
    Zendesk Product Manager

    Hi Ed,

    Thanks for raising this issue. I've raised a ticket on your behalf to grab some more details, we should be able to get you up and running shortly!

    Is anyone else experiencing the same problem?

    Thanks,

    David

    0

Por favor, entrar para comentar.

Powered by Zendesk