Multi-Brand: Separate Call Queues for Separate Brands

2 Comentários

  • Tiago
    Ações de comentário Permalink

    Hello Montana. If you download the app below, you will be able to create those specific queues of agents for different brands. And also enjoy many more features included. Cheers. 

    https://www.zendesk.com/apps/support/snapcall/

    0
  • Neil Weldon
    Ações de comentário Permalink

    Hi Montana,

    thanks for the feedback. Obviously we don't have what you are suggesting at this time but I'm happy to work with your Success team to see what we can do in terms of extending queue sizes further. There is also an option of prioritising some of the numbers to make sure that they get handled more quickly than others.

    Thanks,

    Neil

    Neil Weldon | Director of Product

    0

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