Hiding User Profile Menu
RespondidaHi,
I am trying to allow my end users to access our zendesk help page from my application without being prompt for zendesk login. We dont have support system implemented on zendesk but only help pages about our product. This is small scale task but still needs lots of work if i go for SSO with SAML or JWT. I can use zendesk's token based authentication to allow all my clients use same help pages. But to do this I need to stop them by changing password or any other user specific information. Is there anyway i can remove or hide user profile menu from my help page?
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Hey Binny,
You can add this CSS code for hiding the user profile menu at the bottom of your stylesheet.
#user #user-dropdown{
display:none
}OR
you can only hide the Change Password menu-item in the user profile dropdown menu.
#user #user-dropdown a:nth-child(3){
display:none;
}And, if maybe it doesn't help then let me know.
Thank You
Team
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Thanks Ifra Saqlain. I tried this
#user #user-dropdown{
display:none
}and it removes only change password menu and not entire user though. Also I want to remove it for specific set of users not all users. what changes do i need to make it visible to some users and invisible to others.
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Hey Binny,
Now, Please try this. Add this code at the bottom of your script.js file.
$(document).ready(function(){
var userRole = HelpCenter.user.role;
if (userRole == 'manager' || userRole == 'agent') {
$('#user').hide();
}
});You can change the users by updating userRole
(userRole == 'manager' || userRole == 'agent')
it could be
(userRole == 'end_user' || userRole == 'manager')
and only for one user
(userRole == 'end_user')You can hide user profile menu from end-users, manager and agent just need to update userRole and user profile would be hide.
Also, you can hide or show whatever you want from any user.
Let me know if any issue :)
Thank You
Team
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