Conditional Display [on ticket] of Custom Field Based on Predefined Parameters


1 Comentários

  • Molly
    Zendesk Customer Success

    Hi There! 

    Thanks so much for your question. There are a few different ways to accomplish this based on your plan level. If you have the Productivity Pack add-on, or are on Enterprise, you can leverage Conditional Ticket Fields.

    For other plan levels, you can leverage the Hide Ticket Fields App or organizing drop down fields be nested.


Por favor, entrar para comentar.

Powered by Zendesk